As an employee retention speaker and employee retention expert, I tell my clients that once a person posts their resume, it is only a matter of time before they quit. When an employee gets to the point of taking the step of redoing their resume and posting to “test the waters” it is only a matter of time before they leave. Once they post, they have mentally stepped over an important threshold that they rarely pull back from.
Aside from the mental threshold, there is also the fact that in a candidate driven market they will be bombarded with calls from companies and headhunters. With talent being in such short supply, it is only a matter of time before they go on a few interviews and someone convinces them that “the grass is greener” on the other side of the fence.
The other phenomenon that occurs is that once someone posts their resume, they rarely take it down. Even if the issue that prompted them to post the resume in the first place is resolved, people are so busy that they either forget about it or don’t take the time and effort to pull it down. For that reason, part of your employee retention strategies is to educate your managers about the importance of not creating issues that prompt someone to post their resume. That is the key. Be proactive in your strategy. As part of your employee retention strategies, you need to make sure your managers realize that their actions have consequences.
Until managers are educated on the ramifications of someone posting their resume, they will continue to do the same things they did in the past. The time is NOW to get that message out because if they think talent is in short supply today, wait until we get a hot economy! Many managers still think that people are falling off the trees and are available instantly. They need to understand that it takes far longer to get qualified candidates and costs more. That’s if you can even find candidates.
When you convey this message, it needs to be communicated in a way that they understand that they will bear the brunt of an employee quitting because they will be without a person in their department for much longer than in the past. They need to understand that it is in their self-interest to be proactive and do what needs to be done to avoid having a person post their resume. They need to understand that once they post…they are gone.