As an employee retention speaker and employee retention trainer, I get so angry at times about organizations that keep making up excuses as to why their employee retention isn’t good that I want to use the “F” word…more than once. For those of you whose mind is in the gutter, I am thinking about the words “fundamentals” and “focus.” Those two ingredients are at the heart of driving down your employee turnover. As you apply the fundamentals and get focused, you will see a steady drop in your employee turnover…guaranteed!
For those of you who have seen this employee retention author speak, you will know that I harp on fundamentals, fundamentals, fundamentals. This is about the fundamentals. My stuff is simple…just not easy! If you work on the fundamentals of communication, growth, hiring for fit and of course, Give Your Employees C.R.A.P.® you will get results. I have said time and time again that most organizations are NOT Google. They are foundries, meat packers, nursing homes and retailers. They don’t play ping pong or drink beer at their desks. Heck…they don’t even have desks in many cases! Most people don’t need those things. They want to be kept informed, learn new things, and be treated with Caring and Respect, shown a little Appreciation, and Praised when they do a great job. It’s about fundamentals.
As for focus, this employee retention consultant sees a lack of focus when he enters new clients. If you understand the fundamentals and get focused and use them in a systematic and determined way, over and over again, you will see results. Unfortunately, most organizations don’t have a plan and if they have a plan don’t work the plan. They jump from one thing to the other and, as a result, they get no traction. This yields no reduction in employee turnover. You have to commit to doing the fundamentals and not get distracted by other things. I hear excuses about the need to get parts out of the door all the time. My response is, “One of the reasons you can’t get parts out the door is you can’t keep people!”
Organizations that commit to working the fundamentals and staying focused will get results. Do remember; C.R.A.P. is one of the fundamentals. Caring, Respect, Appreciation and Praise work. Please…start using the fundamentals and get focused because I do hate to use the “F” word!