The Need for Empathy

This employee retention speaker and employee retention author recently read an article in the Wall Street Journal titled “Is the Office any Place for Empathy.”  Essentially, it was about a human resource person who was fired because she had too much empathy for people.  I...

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Rationalizing a Lack of Employee Loyalty

This employee retention speaker and employee retention author likes to get up early every morning and either hit the CrossFit gym or sit in front of the fireplace and read about employee retention.  Going to the gym is healthier and far less frustrating!  It is...

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Muffins Don’t Cut it…Solve the Problem

As an employee retention speaker and employee retention author that writes multiple blogs a week, I wonder if I will ever run out of things to write about.  But, thanks to my readers and friends, they ALWAYS come up with something new for me.  Or,...

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Audit Your Facility

As an employee retention speaker and employee retention author, I regularly talk with participants at my seminars about how they set the priorities for what they are going to work on in regards to their employee retention process.  Sometimes, they have done an engagement study...

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Get Ahead of the Wage Curve

As an employee retention speaker and employee retention author, I regularly hear from representatives of companies how they lost people to another organization because of money.  It is this employee retention consultant’s opinion that should rarely happen.  If you are paying competitively, money should not...

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Southwest Airlines has it Right

This employee retention speaker and employee retention author loves to fly on Southwest Airlines.  Why?  The employees are engaged and have fun.  That fun translates to dealing with the passengers.  I love to listen to the flight attendants do the briefing at the beginning.  Instead...

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Discuss Loyalty with Your People

This employee retention speaker and employee retention author got talking with one of his clients last week.  It happens that this client is also a former boss that I worked for years ago during the middle of my career.  Loyalty is a topic that he...

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Software Solves it All

This employee retention speaker and employee retention author was listening to a radio advertisement that cites the 5 biggest obstacles that CEOs see to growth in their business.  One item that is on the list is the recruitment and retention of talent.  They then go...

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Loyalty Lesson from my Pet

This employee retention speaker and employee retention author was writing one of his weekly blogs like I do every Saturday morning.  This week I traveled to several speaking engagements, so I was gone quite a bit.  When I get working on my blog I really...

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