Times Have Changed

Everyone deserves respect.  They may do something that causes them to lose your respect but until they do, basic respect is something everyone deserves.  Back in the old days…when I grew up, the philosophy was the opposite.  The attitude was that until you “earned” respect...

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One call, that’s all

An attorney in our area has a tag line “One call, that’s all.”  If you make the call to him, it is implied that’s all you need to do and you will be taken care of.  A great EAP should do the same thing.  If...

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Share Your Expertise

As a boss, sharing your expertise with your people is one of the most valuable things you can do for your people and for the organization.  I have written as an employee retention author, how mentoring has diminished significantly since the 1980’s even though we...

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Your Employees have Issues…Face it!

I like to hit my audiences with reality when working as an employee retention speaker.  One reality is, like it or not we hire the husband, the kids, the dog and even the ex when we hire a person.  What affects them affects how your...

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Where are the Execs Hiding?

As an employee retention speaker, this is a question I often get from groups of managers who are in the audience.  Employees love to see senior executives out on the floor or wandering around in the office.  Unfortunately, it is rare when this happens.  In...

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Corporate Shepherd

Repeatedly, as an employee retention speaker and trainer, audiences hear me refer to employees as “your people.”  They are yours to protect.  They are the corporate equivalent of your flock and you are the shepherd.  Your job is to keep them safe from the corporate...

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Expect Positive Behaviors

As an employee retention speaker and author, I am a major proponent of expecting positive behaviors from people.  I differentiate between your corporate values and positive behaviors.  Most of the value systems I see tend to be more general in nature and leave room for...

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Caring Builds Trust

I tell my audiences as an employee retention speaker, caring is at the heart of being a great supervisor, human resources person or executive.  People know if you do...

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My Boss is the Worst Thing about my Job

75% of the people in this country say the wort thing about their job is their boss.  As an employee retention expert, I ask top leaders in organizations I consult with why they tolerate these managers.  I often get a response they don’t know who...

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