Where the hell are we headed?

That is often the question that many employees have in their head but are reluctant to ask.  They seriously wonder if the organization knows where it is going that scares them to death.  Does your organization have a vision and share it with your employees? ...

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Don’t be Cheap…Train Your Supervisors

As an employee retention expert, I have found that, identifying and removing poor managers is not that easy.  There is a need to look at how they manage their people.  Supervisors that do not delegate, can’t make decisions, micro-manage and fail to hold their people...

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A Stroll a day Keeps Employee Turnover Away

As an employee retention speaker, I tell people the best way to ensure that you are visible is to develop a regular routine for walking around.  Twice a day is the minimum.  Take a “stroll” around first thing in the morning and late in the...

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Get Out of Your Cave

As an employee retention speaker, I tell my audiences that visibility is the Holy Grail of retention.  It is also the Holy Grail of Management.  Tom Peters said it 20 years ago in “In search of Excellence.”  The executives at Xerox got it when they...

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Let People to Speak Their Mind

When I work as an employee retention trainer doing employee retention training for organizations, I notice that most people are afraid to speak their mind at work.  This is tragic.  It is tragic for their manager, for the person and for the organization.  From an...

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Loosen the Reins

I was having coffee with a friend who mentioned that they were in a staff meeting and he requested that they be allowed to access the building at least 15 minutes prior to the start of their shift so they could be ready to work...

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Deal With It!

People problems crop up all the time at work; especially if you are a leader in an organization.  If there were no people problems they wouldn’t need you.  So, be thankful that you have them.  Unfortunately, as an employee retention expert, I see leaders avoid...

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“I Have a Concern”

Have you ever heard that statement from one of your employees?  Or, they could use the term “problem”, “issue”, etc.  The message is still the same.  Something is on their mind.  As an employee retention speaker, the question I ask my audience in my “Give...

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