Defense or Fear…it doesn’t matter

During a recent search I conducted for a client as a “headhunter” the candidate we found had posted their resume on a job board four years ago and is was still up when we contacted them recently.  My curiosity as an employee retention expert and...

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A Penny for your Praise

When conducting a workshop as an employee retention speaker recently, one participant came up with one of the most novel ideas I have heard in ages.  They would carry ten pennies in their left pocket and every time they praised someone, they would take one...

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Do you REALLY know your staff?

When conducting employee retention training, I always ask participants if they REALLY know their staff.  At first, most participants will say “yes.”  However, after further questioning, they don’t know the simple things that are critical to developing a bond with their employees.   How many kids...

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Using Metrics when Recruiting

As an employee retention expert and employee retention trainer, I have had some discussions with HR people who have hiring metrics as a way to measure their performance.  The discussion has been interesting to say the least.  Metrics are useful but as I speak with...

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Sharing a Meal with a Candidate

To eat or not to eat, that is the question.  As an employee retention speaker and employee retention trainer, in one of my “Give Your Employees C.R.A.P….and 7 Other Secrets to Employee Retention” workshops, one of the participants felt that having a meal with the...

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Mentors Improve Employee Retention

As an employee retention speaker, I tell my audiences the boss as a mentor is a crucial aspect of their employee retention strategies.  The ultimate responsibility for development of an employee lies with the employee themselves.  That being said, the boss who is a mentor...

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Toxic Bosses…Are They Undermining Your Employee Retention?

The number of organizations that tolerate toxic bosses and, in many cases, reward them is almost mind boggling.  As an employee retention speaker, I regularly hear from my audience members about bosses that berate them in public, question everything they do, and are just generally...

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Details Matter When Recruiting

As an employee retention expert, I can tell you that, “It’s the little things that count” when it comes to employee retention. The same is true in recruiting.  Candidates notice the little things and are assessing the employer through the entire process.  These same candidates...

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