Investigate Before Acting

After writing about my friend who got dumped on in her performance appraisal it got me thinking about the incident in which she was accused by a co-worker of not being “cooperative” and thus got dinged by her boss for not working well with people....

Read More

The Garbage Dump

A colleague of mine just went through her performance review. She has had 5 years of stellar reviews with “excellent” in virtually all categories she was rated in. This year she was rated as a solid performer in some categories, “acceptable” in...

Read More

Buzz Words…Enough of Them!

While writing my blog on Saturday morning I found myself using the buzz word “exit” in the piece. It got me thinking about all the buzz words that drive me insane when I hear them. And guess what…it drives your employees insane when...

Read More

The best thing about Praise…It’s FREE

When I was teaching a management class last week at Upper Iowa University my class was talking about praise. It then dawned on me the best thing about praise is that PRAISE IS FREE. It does not cost you a dime, motivates people...

Read More

Fear…A Retention Nightmare

In the past several weeks, managers I work with have told me that people in their organizations are still fearful despite the fact they have seen an improvement in business in the last year. So what is driving this fear? Fear results primarily from...

Read More

Negativity…Deal With It

Unfortunately, society keeps telling people that management is all screwed up and doesn’t care. Your people are bombarded with movies like “Office Space,” “The Devil Wears Prada,” and comic strips like “Dilbert” that depict management in a negative light. As a manager it is a...

Read More

No Negativity

As I speak to more and more groups about retention, I hear about the issue of negativity in organizations. This is particularly the case as we remain in a “less than robust” economy. Negativity is becoming more and more of an issue as...

Read More

See the good in candidates

As my son was applying to colleges, I was amazed (but not really) at how colleges seem to be looking for reasons to reject people. Then I realized that’s not a lot different from companies that pick at the tiniest thing about a candidate...

Read More