Continual Training…Continual Growth

Who should be responsible for the training and growth of an employee? Ultimately… the responsibility lies with the employee. But, it also lies with several others as well. The immediate supervisor and the organization itself also have an obligation to provide opportunities...

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Recruitment Strategies…What’s in a Resume

To some organizations…everything! Ironically, I see hiring managers who take only seconds to glance through a resume and then pick it apart. I hear from managers that the person doesn’t have a particular skill because the buzz words are not listed in it...

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Performance is a Function of Leadership

When I hear leaders talk about the poor performance of people on their team I like to listen closely. What I generally hear is a lot of blame because “they don’t care,” “they have no work ethic,” “they haven’t learned the system,” and...

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Investigate Before Acting

After writing about my friend who got dumped on in her performance appraisal it got me thinking about the incident in which she was accused by a co-worker of not being “cooperative” and thus got dinged by her boss for not working well with people....

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The Garbage Dump

A colleague of mine just went through her performance review. She has had 5 years of stellar reviews with “excellent” in virtually all categories she was rated in. This year she was rated as a solid performer in some categories, “acceptable” in...

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Buzz Words…Enough of Them!

While writing my blog on Saturday morning I found myself using the buzz word “exit” in the piece. It got me thinking about all the buzz words that drive me insane when I hear them. And guess what…it drives your employees insane when...

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The best thing about Praise…It’s FREE

When I was teaching a management class last week at Upper Iowa University my class was talking about praise. It then dawned on me the best thing about praise is that PRAISE IS FREE. It does not cost you a dime, motivates people...

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Fear…A Retention Nightmare

In the past several weeks, managers I work with have told me that people in their organizations are still fearful despite the fact they have seen an improvement in business in the last year. So what is driving this fear? Fear results primarily from...

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Negativity…Deal With It

Unfortunately, society keeps telling people that management is all screwed up and doesn’t care. Your people are bombarded with movies like “Office Space,” “The Devil Wears Prada,” and comic strips like “Dilbert” that depict management in a negative light. As a manager it is a...

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