Communication is the Heart of Employee Retention

Communication has a number or major benefits to an organization. Employees want to know how the organization is doing.  It makes them feel as if they are a part of the organization.  Besides, if you don't talk to people how can you get to know them and what...

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Frustration is Killing Your Employee Retention

People are frustrated.  People are tired.  People are fed up.  In 30 years of human resources I have never seen it like this before.  Although companies have added a few of the positions back that they cut during the worst of the recession in 2009, they...

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3 Results of Inconsistent Expectations

The only thing that drives an employee crazier than not knowing what is expected of them is when the expectations keep changing constantly.   The employee is trying to hit a moving target.  Rarely is the issue one of “poor communication” because after the boss and...

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Supervisors and Managers ARE Employee Retention

75 % of people say the worst thing about their job is their boss  That is a stinging indictment of management today.  I have always contended that most people do not retire because they want to.  They retire because they get tired of all the “nonsense”...

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R*E*S*P*E*C*T and Dignity

The president of the company walks by an employee in the hallway and doesn't acknowledge the employee as he walks by him. A supervisor snaps at one of her people instead of asking for something in a civil tone. A manager yells at an...

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Value Systems must Align for Positive Employee Retention

Turnover was rampant in this department.  It was a revolving door.  Yet, turnover in the rest of the organization was low.  The organization had an incredibly positive values system and it was a primary reason why employees stayed.  When asked about the turnover the manager...

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Wrestling with Employee Retention

While at the WI State Wrestling Tournament last week, I noticed that there was nothing flashy about the guys that were winning. They tended to stick to the fundamentals and do them VERY well. Guys would have a good takedown, a go-to pinning...

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