Home Advisor

This employee retention speaker and employee retention trainer was watching TV this weekend and saw an ad for Home Advisor.  In the ad they talked about how now that the parent had kids, he didn’t want to spend his weekend repairing a toilet or fixing...

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Your People Come First

This employee retention speaker and employee retention author believes that your people always come first.  They come before the customer and before getting results.  The customer and getting results may come in a close second but they are nonetheless second to your people.  If your...

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What Makes them Tick and What Ticks them Off

As an employee retention speaker and employee retention trainer, I regularly counsel supervisors that one of the most important things that a supervisor can do is to get to know their employees.  This should go beyond just small talk which is important but should get...

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Setting Your Compass

As an employee retention speaker and employee retention author, I see many leaders of organizations that start on an “employee retention journey” without first looking at their current state and where they are at. They just jump right in.  No thought.  No planning.  No plan...

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You’re a Parent…Like it or Not

This employee retention speaker and employee retention trainer was recently at an event in New Orleans and an audience member said, “I feel like a parent when I am dealing with some of my employees.  Didn’t their parents even teach them some basic life skills?” ...

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Analyze Your Employees Feelings…Really?

This employee retention speaker and employee retention speaker was in shock when he read in the Wall Street Journal that companies are using artificial intelligence to analyze employee “feelings” so they can act on them.  My reaction…get out of your office and talk to your...

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The Wild West

This employee retention author and employee retention speaker was watching some old TV series this weekend.  Having always been a fan of westerns, I decided to watch an old Rawhide episode while flipping through the channels.  In the episode dozens of horses used on the...

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What’s My Number?

As an employee retention speaker and employee retention trainer, I regularly go into organizations to help them diagnose what is driving their employee turnover.  My first question is “What are your employee turnover numbers?”  I’m just amazed when over half are unable to tell me...

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