The Power of the Card in Employee Retention

Do you remember the last time you received a handwritten card from someone?   Almost everyone can.  In some cases it may have been months but you still remember it because receiving a card with a hand written message is powerful.  In many cases you still...

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People Quit their Boss…Not the Company!

When I give my “Give Your Employees C.R.A.P…® and 7 Other Secrets to Employee Retention” speech to groups across the country, I get frustrated feedback from audience members about poor leadership hurting retention in their organization.  Regardless of the level of leadership you hold in...

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The 3 Things Every Interviewer Should Know

When I am presenting “Give Your Employees C.R.A.P…® and 7 Other Secrets to Employee Retention,” I always ask the group how many of them have been formally trained how to interview.  The normal response is about 5% of the group.  That is appalling when you...

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Credibility Drives Employee Retention

Often times we are inclined to let poor performance or inappropriate behavior slide because we simply do not want to deal with the conflict.  BAD IDEA.  In the long term this will kill your credibility and drive out your top performers.  Top performers will boil...

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Frustration is Killing your Employee Retention

  People are frustrated.  People are tired.  In 30 years of human resources I have never seen it like this before.  Although companies have added a few of the positions back that they cut during the worst of the recession in 2009, they have not replaced...

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Inconsistent Expectations Create Employee Turnover

The only thing that drives an employee crazier than not knowing what is expected of them is when the expectations keep changing constantly.   The employee is trying to hit a moving target.  Rarely is the issue one of “poor communication” because after the boss and...

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Happy Employees Rarely Leave

Is everyone going to be happy in their job?  I doubt it because some people are NEVER happy.  That being said, if the vast majority of your employees are happy, you will find that you have very good employee retention.  Don’t get me wrong; don’t...

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Assessing For Fit Drives Job Success

Fit it THE most important factor in success on the job. Someone's personality impacts the relationships they have, how they work with others and myriad of other factors that drive success on the job. This success on the job is key to employee retention. So...

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