Watch for Reactions…Ask Questions

When I work as an employee retention speaker, audiences are often surprised when I tell them that the key to taking a stroll through the facility or even sitting in a meeting is to watch for reactions.  People usually don’t hide them.  They are there...

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Should We Rehire?

When working as an employee retention, speaker, an audience member brought up that a person who had left their organization wanted to come back.  In the past, many organizations had very strict “no rehire” policies.  Like many past management past practices, a policy like this...

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We Play the Game…We don’t talk it!

Recently, my wife and I went to watch our youngest son compete in a CrossFit competition.  He never ceases to amaze me.  He is 5’5” tall and 145 lbs.  Not a big guy at all.  But, he bench presses 300 lbs, deadlifts 400lbs, and can...

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Do Engagement Surveys Work?

As an employee retention speaker and employee retention consultant, I am often asked, “Do engagement surveys work?”   My response is…”Yes…and no.”   Typical consultant answer. In this case, it is the correct answer.  I do believe in engagement surveys.  In fact, I was doing them WAY...

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I Love it when People Have Fun

From an employee retention perspective, I love it when I see people in a company having fun because it’s so incredibly rare!  It’s also SO important from an employee retention perspective.  As an employee retention speaker, I get to travel and I particularly like to...

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Rants and Employee Retention

When working as an HR executive and now as an employee retention speaker, I see how volatile leaders destroy employee retention.  There’s no doubt about.  A volatile leader scares people because they don’t know how the person is going to react at any given moment...

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You’re Worthless

Recently, I got a call from a person that had heard me when I was working as an employee retention speaker.  She said that they had a new manager who since coming on board has had people transfer out of their department, take early retirement...

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The Good Old Newsletter

When working as an employee retention speaker, I was discussing the fundamental nature of communication and one audience member said, “I like getting the newsletter.”   When asked why, he said the newsletter was something special.  It talked about the people, events and yet still had...

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Values Matter

Recently, while working as an employee retention speaker, I was reviewing the published values of an organization that I was preparing to speak at.  They were impressive in their simplicity.  Many value systems I see go on and on and on so they lose the...

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