Want the Best for Your People

As an employee retention speaker and employee retention trainer, I have come to realize that one of the key ingredients in building loyalty is that you have to want the best for people.  This has always been a factor but has become one even more...

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Loyalty Under Siege

Everyone bemoans the loss of employee loyalty and loyalty in general.  Employees complain companies aren’t loyal and companies complain employees aren’t loyal.  It’s no wonder after this employee retention speaker and employee retention author saw a Wall Street Journal article on “Smart Ways to Switch...

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The Need for Empathy

This employee retention speaker and employee retention author recently read an article in the Wall Street Journal titled “Is the Office any Place for Empathy.”  Essentially, it was about a human resource person who was fired because she had too much empathy for people.  I...

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Rationalizing a Lack of Employee Loyalty

This employee retention speaker and employee retention author likes to get up early every morning and either hit the CrossFit gym or sit in front of the fireplace and read about employee retention.  Going to the gym is healthier and far less frustrating!  It is...

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Muffins Don’t Cut it…Solve the Problem

As an employee retention speaker and employee retention author that writes multiple blogs a week, I wonder if I will ever run out of things to write about.  But, thanks to my readers and friends, they ALWAYS come up with something new for me.  Or,...

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Audit Your Facility

As an employee retention speaker and employee retention author, I regularly talk with participants at my seminars about how they set the priorities for what they are going to work on in regards to their employee retention process.  Sometimes, they have done an engagement study...

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Get Ahead of the Wage Curve

As an employee retention speaker and employee retention author, I regularly hear from representatives of companies how they lost people to another organization because of money.  It is this employee retention consultant’s opinion that should rarely happen.  If you are paying competitively, money should not...

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Southwest Airlines has it Right

This employee retention speaker and employee retention author loves to fly on Southwest Airlines.  Why?  The employees are engaged and have fun.  That fun translates to dealing with the passengers.  I love to listen to the flight attendants do the briefing at the beginning.  Instead...

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Discuss Loyalty with Your People

This employee retention speaker and employee retention author got talking with one of his clients last week.  It happens that this client is also a former boss that I worked for years ago during the middle of my career.  Loyalty is a topic that he...

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