As I speak to more and more groups about retention, I hear about the issue of negativity in organizations. This is particularly the case as we remain in a “less than robust” economy. Negativity is becoming more and more of an issue as time goes on. Negativity will suck the life out of your organization. It’s one thing to not have “fun” at work. It’s another to have negativity. Negativity can be driven by things such as:
- Pessimistic leadership
- Tolerating negative behavior
- Lack of appreciation
- No control over your job
- Lack of challenge
- No one listening to you
- Slow, inaccurate, or incomplete information
- Excessive workload
What can you do about negativity as a leader? LOTS! Look at the list. The one thing that should jump out at you is that as a manager you can impact virtually every one of these items to some extent. The one area that a manager might struggle to deal with more than others is the issue of excessive workload….but…the rest of the list can be positively impacted by you as a manager.
Is negativity an issue in your organization? If it is…start by looking at YOUR actions and ask yourself if you are part of the problem or part of the solution. You may not be able to change the entire organization but you can change how you act and the level of negativity in your area or department. Start attacking the list above and I guarantee you will begin to drive negativity out of your organization!