Continual Training…Continual Growth

Who should be responsible for the training and growth of an employee? Ultimately… the responsibility lies with the employee. But, it also lies with several others as well. The immediate supervisor and the organization itself also have an obligation to provide opportunities...

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The Garbage Dump

A colleague of mine just went through her performance review. She has had 5 years of stellar reviews with “excellent” in virtually all categories she was rated in. This year she was rated as a solid performer in some categories, “acceptable” in...

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Buzz Words…Enough of Them!

While writing my blog on Saturday morning I found myself using the buzz word “exit” in the piece. It got me thinking about all the buzz words that drive me insane when I hear them. And guess what…it drives your employees insane when...

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The best thing about Praise…It’s FREE

When I was teaching a management class last week at Upper Iowa University my class was talking about praise. It then dawned on me the best thing about praise is that PRAISE IS FREE. It does not cost you a dime, motivates people...

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Fear…A Retention Nightmare

In the past several weeks, managers I work with have told me that people in their organizations are still fearful despite the fact they have seen an improvement in business in the last year. So what is driving this fear? Fear results primarily from...

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Negativity…Deal With It

Unfortunately, society keeps telling people that management is all screwed up and doesn’t care. Your people are bombarded with movies like “Office Space,” “The Devil Wears Prada,” and comic strips like “Dilbert” that depict management in a negative light. As a manager it is a...

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No Negativity

As I speak to more and more groups about retention, I hear about the issue of negativity in organizations. This is particularly the case as we remain in a “less than robust” economy. Negativity is becoming more and more of an issue as...

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People are Like Elephants

In the last week, a candidate I had recruited gave notice to his current employer to take a position with one of my clients. Like most candidates...

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You’re Just A Clerk

When I was recently teaching a night class at Upper Iowa University, a student of mine mentioned that her boss told her that she didn’t want to hear my student’s idea to improve a procedure in the department because she was “just a clerk.!” I was amazed....

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