Continual Training…Continual Growth

Who should be responsible for the training and growth of an employee? Ultimately… the responsibility lies with the employee. But, it also lies with several others as well. The immediate supervisor and the organization itself also have an obligation to provide opportunities...

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Performance is a Function of Leadership

When I hear leaders talk about the poor performance of people on their team I like to listen closely. What I generally hear is a lot of blame because “they don’t care,” “they have no work ethic,” “they haven’t learned the system,” and...

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Buzz Words…Enough of Them!

While writing my blog on Saturday morning I found myself using the buzz word “exit” in the piece. It got me thinking about all the buzz words that drive me insane when I hear them. And guess what…it drives your employees insane when...

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The best thing about Praise…It’s FREE

When I was teaching a management class last week at Upper Iowa University my class was talking about praise. It then dawned on me the best thing about praise is that PRAISE IS FREE. It does not cost you a dime, motivates people...

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Negativity…Deal With It

Unfortunately, society keeps telling people that management is all screwed up and doesn’t care. Your people are bombarded with movies like “Office Space,” “The Devil Wears Prada,” and comic strips like “Dilbert” that depict management in a negative light. As a manager it is a...

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No Negativity

As I speak to more and more groups about retention, I hear about the issue of negativity in organizations. This is particularly the case as we remain in a “less than robust” economy. Negativity is becoming more and more of an issue as...

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Relationships Matter

In Earl Nightingale’s “The Greatest Discovery” he mentions training employees on how to treat customers because you can’t assume they know anything about that. It got me thinking about how I see many organizations handle training of their leaders. Most of the participants...

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You Hire Everything

Like it or not we hire the husband, the kids, the dog and even the ex when we hire a person. What affects them affects how your people perform on the job. Ask anyone who has a kid that is in trouble! Fully 20%...

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Forget Fancy Strategies…Focus on Your People

After my students had taken their last final exam in the Management Principles class I, I was wishing the students the best as they were leaving the classroom. One student said, to me “I learned that if I used the basic ideas of...

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