Performance is a Function of Leadership

When I hear leaders talk about the poor performance of people on their team I like to listen closely. What I generally hear is a lot of blame because “they don’t care,” “they have no work ethic,” “they haven’t learned the system,” and...

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The Garbage Dump

A colleague of mine just went through her performance review. She has had 5 years of stellar reviews with “excellent” in virtually all categories she was rated in. This year she was rated as a solid performer in some categories, “acceptable” in...

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The best thing about Praise…It’s FREE

When I was teaching a management class last week at Upper Iowa University my class was talking about praise. It then dawned on me the best thing about praise is that PRAISE IS FREE. It does not cost you a dime, motivates people...

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Fear…A Retention Nightmare

In the past several weeks, managers I work with have told me that people in their organizations are still fearful despite the fact they have seen an improvement in business in the last year. So what is driving this fear? Fear results primarily from...

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No Negativity

As I speak to more and more groups about retention, I hear about the issue of negativity in organizations. This is particularly the case as we remain in a “less than robust” economy. Negativity is becoming more and more of an issue as...

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People are Like Elephants

In the last week, a candidate I had recruited gave notice to his current employer to take a position with one of my clients. Like most candidates...

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