Visibility Drives Communication and Communication Drives Loyalty
Get out of your office…talk to the people! That was the wisest piece of advice I ever recieved from one of my bosses. Fortunately it happened early in my career so I have been applying it ever since. Why?
- If people see you…they get to know you and will trust you. That trust creates loyalty.
- You will hear what their concerns are and be able to address them.
- It keeps you in touch with what is going on in the organization.
- You will learn things that help improve your operation.
There is nothing magic about this. You need to get out of your office and talk to the people. I tell leaders they should make it a point to wander around talking to people for at least 30 minutes a day. Try it. You will be amazed at the results.
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