As we have seen a slight pick up in hiring activity over the last year, I have had some discussions with HR people who have hiring metrics as a way to measure their performance. The discussion has been interesting to say the least. Metrics are useful but as I speak with my colleagues in the human resources field they feel it is more an exercise to satisfy senior management than to do the best job hiring. I say…don’t get hung up on the metrics….instead look at your process. After you finish a search, get the people who were involved together and look at what you did right and what you did wrong. Reflecting back as an HR person and now as the owner of a professional search firm, here are the top two mistakes that hurt your hiring process.
Do you systematically analyze the job and know what qualifications you need? The key word is NEED….we all WANT the perfect candidate. Make sure you know what you NEED and what you WANT. That way….when Ms. or Mr. right comes through the door you will recognize them when you see them. It saves looking at five candidates…then going back and hiring the second candidate that you interviewed that just so happened to fit…but you “wanted to look at more people.” Last time I checked…time is money.
Provide meaningful feedback to human resources or the search firm you are working with. The key word is meaningful…….not “he isn’t a good fit.” That’s not meaningful feedback….that’s flying by the seat of your pants. If you asked one of your people why something went wrong in the last batch of parts and they said “it was just a bad batch boss”…..would you accept that as an answer? I think not! Assuming you have properly laid out your qualifications, you use feedback to make slight adjustments.
I could go on for pages on easy ways to improve your process but I promised to keep the “No Nonsense Letter” short. The best thing you can do is to sit down and recap with the participants after you finish a search. Look at your process so you don’t make the same mistakes over and over again. If you are REALLY on top of it….look at your hiring process BEFORE you start….the results will be well worth the time.
What’s the definition of insanity? Doing the same thing that doesn’t work over and over. Ask yourself….are you insane when it comes to your hiring process?