75 % of people say the worst thing about their job is their boss. That is a stinging indictment of leadership today. I have always contended that most people do not retire because they want to. They retire because they get tired of all the “nonsense” they have to go through at work. Most of that is usually a result of how their boss treats them. As an employee retention speaker, I tell leaders the most important person in retaining people is them.
The boss and his/her actions are EVERYTHING in employee retention. A company that has great leadership will have great employee retention, happy, satisfied, and engaged employees. And, let’s face it; the vast majority of bosses are not Directors, VP’s and Presidents. They are supervisors, team leaders, department managers, plant managers etc. The power and success of an organization is driven by these people in the middle more than anyone….even if the VP’s and Presidents think it’s them.
When working as an employee retention trainer, I tell my classes if you are a supervising people at any level, you need to take a good close look in the mirror at yourself. If you’re senior leadership, you need to take a look at the leaders in your organization as well as yourself. Leaders need to be treating their people properly to sustain an organization into the next generation because to 90% of your people……YOU AS THEIR IMMEDIATE LEADER ARE THE COMPANY TO THE PEOPLE THAT REPORT TO YOU!
Show me an organization that has lousy employee retention and I will show you an organization that has lousy first-line and middle level leadership!