As a former wrestling coach and as an employee retention expert, I believe that people, particularly young people, have to be coached. People can sometimes be their best without being coached, but not usually. That is why sports teams have had coaches forever. Yet, as an employee retention speaker and employee retention trainer, I see organizations think that people are just “excellent” all by themselves. That is like thinking that sales will just come to you and that you don’t have to approach customers.
People need coaching to look at what they are doing right, what they need to work on and to help motivate them. The organization that does this with its millennial workers is going to have a workforce that is better trained and will stay longer. These “kids’ love being coached. They are used to it because of all the sports and other activities they have participated in while growing up. Because they are used to it, they need it. If they don’t get it, they will leave. It is as simple as that. Building in coaching to your workplace should be part of your employee retention strategies.
Not only is coaching a key element in employee retentions strategies it is important in your enterprise as well. What a novel concept, train and coach your workers so they perform better on the job! The benefit to the organization in improved quality, productivity, customer service etc. is enormous. Let’s stop being lazy, or cheap, or whatever it is that is causing us not to do it and realize, people need to be coached to bring out the best in them.