Recently, I was talking with an HR Manager who has had some outstanding success lowering her turnover from 30% to 10%. As an employee retention speaker and employee retention expert, I am love hearing about organizations that have success. When I asked her about what they had done to achieve that success, she went through a long list of things that they had changed OVER A THREE-YEAR PERIOD! When I asked what one thing stuck out, she couldn’t come up with one.
People are always looking for a silver bullet to solve the problem. On occasion, you might find one item that has more of an impact than others. Generally, that is not the case. If you want to solve your turnover issues, the best employee retention strategies is:
- Step back and take a look at the overall situation and develop a laundry list of the things you think will impact your employee turnover.
- Decide what are the top 5 things that need to change.
- Systematically start changing the top 5 things.
- Assess the impact.
- Rework your laundry list and start all over!
There is nothing sexy or magical about this. Yes, there are some things that generally drive employee turnover but usually not just one item. If you want to improve your employee retention, the answer is a comprehensive, systematic, and grinding process that never ends. As much as we would like…there is no silver bullet!