This employee retention speaker and employee retention author heard the mantra, “We don’t have time to train…we’re too busy.” They were referring to their first-line leaders and managers. So, what you get is a group of leaders who are ill equipped to deal with the rigors of a booming economy. Mistakes are made with how these leaders handle people and it’s generally costing the organization thousands upon thousands of dollars in lost productivity, quality, and, of course, employee turnover. Productivity and quality issues often stem from employee turnover to a large extent. Get a handle on employee turnover and you will get a handle on your productivity and quality issues. But, if you have leaders that are not equipped with the skill sets to deal with the people problems they face issues are going to go unchecked.
The clients of this employee retention trainer, fortunately are willing to experience some short-term discomfort of pulling leaders off the line to train them properly in how to communicate, motivate, make good decisions, and to give their employees C.R.A.P. (Caring, Respect, Appreciation and Praise). By teaching these fundamental things and how it ties to employee retention, many leaders who have never been trained or have forgotten what they learned are brought up to speed and can function effectively in their capacity. When that happens, you will see a jump in employee engagement, a drop in employee turnover, and an increase in the general effectiveness of the workforce.
The flip side of the coin this employee recruitment expert often hears is, “Things are slow…we don’t have the money.” They have the time, but they say they don’t have the money now. So, leadership training that is a critical part of employee retention strategies does not take place…again. The situations described above goes on more than you can ever imagine. An organization can’t do the same thing and expect different results.
There is never a perfect time to take leaders away from their jobs to train them. But as this employee retention speaker likes to say, “Done is better than perfect.” No organization will do training during the Coronavirus for a variety of reasons. However, when it ends, and it will end, it will be the time to bite the bullet and get employee retention training done! Remember…Give Your Employees C.R.A.P.® Why? Because C.R.A.P. Works!
Are you looking to reduce your employee turnover by 45-80%? Do you struggle with the mindset of a changing workforce? If so, email Jeff at firstname.lastname@example.org or check out his website at https://www.jeffkortes.com to find out how his customized programs and workshops can turn your organization into a high performing retention magnet!