This employee retention speaker and employee retention author actually hears two excuses why training can’t be done. Here is a partial list:
- “We’re too busy to do training.” Normally when you have the money to be able to afford training is when you are busy. Conducting the training may not be the easiest logistically but if an organization works at it…they can find the time. Besides, when you are busy, times are good, and you usually have the money to do the training. When times are good you need to be offering growth opportunities to people or they will leave for opportunities where they can grow.
- “We’re slow…we don’t have the money.” When you are slow you have the time! Things aren’t crazy and your people can be a bit more focused. Also, when you are slower, training sends the message to people the organization is committed to growing even when times are tough. Lack of growth is a major reason people leave. When times are slow, people lose hope. Training is one way you keep that hope alive with something positive like training.
The thing that most organizations don’t understand is that growth is one of THE major reasons that people stick around. As an HR leader, I would see us spending big bucks in other areas but the first thing that went when there was any slowdown was training. Our people would see it and they would also see spending in areas that SHOULD have been cut but instead, it came out of training because it was an “unnecessary cost.” Really? Unnecessary? Cost? No…anytime you are training people it’s an investment in them and the organization. If you are doing training right, you should be getting an ROI that impacts quality, productivity, customer care and employee retention. Training should be a part of your employee retention strategies.
When you don’t train, you send the message that you don’t care enough about your people to invest in them and they see that always there always seems to be some excuse why “not to” train. When you take this mistake and add in with others that send negative messages to people, you then have an engagement and employee retention problem. Next time you are thinking about using the mantra, “We don’t have time to do training,” think about the implication of what you’re saying!
Remember…Give Your Employees C.R.A.P. (Caring, Respect, Appreciation and Praise) Why? Because C.R.A.P. Works!
Are you looking to reduce your employee turnover by 45-80%? Do you struggle with the mindset of a changing workforce? If so, email Jeff at firstname.lastname@example.org or check out his website at https://www.jeffkortes.com to find out how his customized programs and workshops can turn your organization into a high performing retention magnet!