This employee retention speaker and employee retention author has seen a phenomena occur in virtually ever recession since he started as an HR Leader years ago. The phenomena that seems to always take place is that people get scared. People become scared as work starts to dwindle. Silos go up and the hoarding of knowledge begins to take place.
The scary part is that the knowledge hoarding and silos inhibit communication and hurt an organization’s sense of community. Community is also impacted because there isn’t the day-to-day interaction that normally takes place when people are in the same physical space. As this employee retention consultant has said numerous times, community is a key factor in driving employee retention. In an environment where C.R.A.P. (Caring, Respect, Appreciation and Praise) exist, there’s usually a strong sense of community. The last thing you want the pandemic to do is destroy your sense of community.
The employee retention strategies needed to preserve this sense of community, is to go overboard with your communication. If you have not developed a well thought out plan on how to communicate with all of your people, you need to do so promptly. You don’t want to lose touch with people who are still working on-site or those on furlough that you are going to bring back to the organization. One colleague this employee retention trainer knows actually does a virtual Happy Hour with his people. They used to do Happy Hour together in person…now they do it via Zoom. Some people may not deem this appropriate, but his team is staying together and connected. He also makes it a point to connect every day with each of his people like he did before the pandemic.
If you have not developed your employee communication process, you need to get on it! It might be months before people start to return to the workplace and if you wait, it may have a negative impact on your employee retention. The last thing you want is to have the Covid-19 virus destroy the community in your organization you spent years building. Remember…Give Your Employees C.R.A.P.® (Caring, Respect, Appreciation and Praise) Why? Because C.R.A.P. Works!
Reach out to me on LinkedIn or click on the link below to find out how to Give Your Employees C.R.A.P.®. AND reduce employee turnover by 35-80% https://calendly.com/employeeretentionspeaker