I was prepping to teach the “Communication and Listening to Understand” course as part of my C.R.A.P. Leadership® System just this past weekend and my wife got talking to me while I was preparing and I had to chuckle because…I wasn’t listening to her because I was preoccupied with my preparation. I figure it was either that or the fact that I have been married for over 30 years and when you are married that long, you never listen to each other normally. I’m just kidding! In fact, this employee recruitment expert believes that the only way to STAY married is to listen to each other. Here are four of the things we have found work for us and how they apply to the workplace:
- Look at each other when you are talking to each other. All too often we find ourselves talking to each other when the other person is in the other room. When we are both in the same room, we can make eye contact and focus on what the other person is saying.
- Don’t try to do it when the other person is in the midst of an important task. They are preoccupied and want to concentrate on the task at hand. Timing is everything. I have learned NEVER talk to my wife when she is trying to pay bills.
- Ask the person, “Is now a good time for us to talk?” Asking eliminates the speculation about timing. Assuming the person is honest with you, they will tell you if the timing is good or not. Don’t just barge into someone’s office and unload on them. Ask!
- Set aside a time to regularly just talk/communicate. It will eliminate distractions and you know that it’s time to communicate…listening is the key to communication in the opinion of this employee retention author. That’s why I like town hall meetings in the workplace. People know what the purpose is…communication. I also like regular one-on-one meetings…ideally, in-person! Virtual is great BUT it loses some of the subtleties that are part of communication.
Listening is a major sign of respect. Any person that is not listened to is disrespected and that’s a huge problem when it comes to your employee retention strategies. In the opinion of this employee recruitment expert, listening is the one act that is essential in the area of “Respect.”
These are just a few ideas that popped into the head of this employee retention consultant. Remember…Give Your Employees C.R.A.P.® (Caring, Respect, Appreciation and Praise) Why? Because C.R.A.P. Works!
Reach out to me on LinkedIn, call or text me at 414-305-9626 or click on the link below to find out how to Give Your Employees C.R.A.P.® and learn the C.RA.P. philosophy AND how it can reduce employee turnover by 35-80%