Many remote employees reach out to me all the time because of my articles on LinkedIn. These are often “regular” employees and not leaders in their organizations. What’s scary is that they are withering on the vine as they sit in their remote offices grinding away with limited interpersonal contact from co-workers and bosses…other than the Zoom meeting! Some have talked to this employee retention trainer that they are depressed and it’s tough to get up in the morning. Many, depending on the set up in their home office, stare at a wall with lousy views to the outside world because their apartment or house was not built for office space.
The other piece that is missing is that many of these workers used to regularly go out to lunch with co-workers and then drinks at the local bar after work. This was a major part of their social circle. Now, they sit in their office, wolf down a sandwich for lunch, and go back to work and grind away until the end of the day. Yet, I’m hearing organizations say that at the earliest they might start bringing “some” people back on January 1st. Some organizations are talking as far out as July 1st. Do they realize that is almost eight more months of isolation for people?
If you are a leader, you need to take steps so your people aren’t withering away in their remote offices. Try these ideas for your people’s sake:
- Do a morning check-in with all your people…ask how they are doing and chit chat. Yes…chit chat. It may take you an hour but most people need this. They were used to chit chat in the “real” office.
- One leader I know used to go out with his team for social hour on Friday. Now, he does it virtually. His people love it. It’s not perfect but it’s workable.
- Listen to what your people are saying. Watch for signs of frustration and address them immediately.
- Confront the situation head-on and acknowledge the situation is tough and make sure your people know that if they are struggling that your Employee Assistance Program (EAP) is there.
- If you are a CEO…you need to do those Virtual Town Halls. Many “regular” employees tell me that after the initial panic, the frequency of Virtual Town Halls has dropped. Big mistake! Start doing them regularly. Your people need that sense of community.
My hope is that this prompts some action on the behalf of leaders at all levels who follow me on LinkedIn. I’m more concerned about you people’s well-being than I am about the aspect of employee retention. That being said, if you take steps to be there for your people as part of your employee retention strategies, you will build employee retention and employee loyalty as well.
Remember…Give Your Employees C.R.A.P.® (Caring, Respect, Appreciation, and Praise) Why? Because C.R.A.P. Works!
Reach out to me on LinkedIn or call or text me at 414-305-9626 to find out how to Give Your Employees C.R.A.P.®, hear more about the C.RA.P. philosophy AND how this philosophy can reduce employee turnover by 35-80%.