Prior to the start of the Covid-19 Pandemic, many leaders were hands-off and failed to truly lead their people. They had limited interaction with them, they didn’t do regular check-ins, they failed to get to know their people and what makes their people tick so that they can help optimize their performance. Now, this employee retention trainer sees that “hands-off” style being magnified with remote work to the point that these leaders are not leading at all!
Prior to the Pandemic, many people were simply left to their own devices to perform their jobs. They really were not managed. Now, with the Pandemic, they are thrown into situations where the technology hurts team interaction, interpersonal contact is limited, childcare issues are expanded etc. Yet, leadership has not ramped up its leadership and, in many cases, done less leading than they did before. The implication for employee retention is huge because people are getting to the point that their work situation is not tenable. They want out. This employee recruitment expert is starting to see a wave of people leaving that is masked by the fact that the economy is not as robust as it was prior to the Pandemic. Worse yet, many that have not left are distant and disengaged. Many are angry and actively disengaged. People are quietly and I fear it will only get worse.
Actions need to be taken by leaders immediately to stem this tide of employee turnover and disengagement. Those actions include:
- Enhanced communication with your people be it on the phone, Zoom, occasional in-person meetings, weekly status emails, etc. Communication is essential to keep up connected.
- Laying out what the plan currently looks like for the future. People need a sense of direction.
- Discussion about how people can continue to learn and grow in their roles. Promotion potential discussions need to continue.
- Calls to people to simply see how they are doing…ask them, ”How’s it going?”
These are a few of the items that popped into mind as I have talked with colleagues. We’ve stopped leading because of the separation and we need to start leading more than ever. Why? Because our people need us more than ever! If you Care about your people. You will ask…”What do my people need and how can I meet their needs?”
Remember…Give Your Employees C.R.A.P.® (Caring, Respect, Appreciation and Praise) Why? Because C.R.A.P. Works!
Reach out to me on LinkedIn or call or text me at 414-305-9626 to find out how to Give Your Employees C.R.A.P.®, hear more about the C.RA.P. philosophy AND how this philosophy can reduce employee turnover by 35-80%.