All too often, we focus solely on the people in the organization who are either high potentials or who are the problematic people…the two ends of the spectrum. Sadly, we forget about the people that come in, do their job, and are happy in their roles. A colleague of mine told me that she likes doing what she does and that the organization was surprised when she turned down an opportunity to become a supervisor. As she told the VP of Operations, ”I’m happy in my role.”
As soon as people hear someone say something like this, they automatically assume the person is disengaged and unenthusiastic about being in the organization. In fact, this person likes her job, enjoys her co-workers and her boss, and thinks well of the organization. She is fully engaged, contributes, and sits on task forces of various kinds. She is a HARD worker. These are the people that make up the bedrock of your employee retention strategies…or they should be. Unfortunately, they are often not appreciated as much as they should be.
We need to be mindful of these people. We need to give then C.R.A.P…Caring, Respect, Appreciation, and Praise. In particular, this employee recruitment expert feels we need to show them Appreciation when they do a good job and Praise them when they hit it out of the park…which they very often do. Instead, they have forgotten souls. These are the people we need to talk with when we “stroll” through the facility or check-in with virtually with the Covid-19 Pandemic. It’s especially important to do this to the forgotten souls now when more people are working out of their homes.
This employee retention trainer would tell anyone reading this that their task for the week should be to touch in with every one of the people in their department or organization to let them know they are appreciated. We also need to keep in mind that there is nothing wrong with not being a climber who says, “I’m happy in my role.”
Remember…Give Your Employees C.R.A.P.® (Caring, Respect, Appreciation, and Praise) Why? Because C.R.A.P. Works!
Are you disappointed with the level of employee turnover in your organization? If so, call me at 414-305-9626 or email me at firstname.lastname@example.org to find out how to Give Your Employees C.R.A.P.®, hear more about the C.R.A.P. philosophy AND find out how this philosophy can reduce employee turnover by 35-80%.