414-421-9626 jeff@jeffkortes.com

Making assumptions can be very dangerous when it comes to trying to figure out what your workforce is thinking.  Data is needed to help in any decision-making process but even more so when dealing with your workforce.   More often than not, making assumptions about what your workforce is thinking is about as useful as reading tea leaves or looking into a crystal ball.  This employee retention trainer has always advocated, “Ask your employees.”  Don’t guess.  Guessing can cause significant errors to occur.  If you need to get the pulse of your entire workforce, do your engagement survey.  Now might be just the time to do one in light of the flux most organizations are in with the Covid-19 pandemic.

Recently, a colleague of mine mentioned that in a departmental meeting that was conducted,  the head of the department stated that people are not going to want to come back to work in the office and, as a result, all work will, in all likelihood be done out of the home.  It just so happens the department head loves working out of their home.  Therefore, they think everyone does!  Bad assumption.  In talking with her co-workers my colleague has found that many people want to return to the office.  Some have even said that if they are required to work 100% virtually, they will probably find another job and quit!

The organization should be talking to people and “asking…what do you think?”  Asking is one of the greatest signs of Respect; The “R” in C.R.A.P.  This might also be time for HR to have an engagement survey (A formal way of asking) to gather some data to get the pulse of the organization.  Covid-19 has brought up a lot of thoughts and emotions.  Find out what those are so that the organization can deal with them effectively.  Making decisions without data will result in employee turnover, disengagement and morale issues of all sorts.  Making decisions without data is not a sound employee retention strategy.  It’s time to fill that data void.  NOW is the time for an engagement survey!

Remember…Give Your Employees C.R.A.P.®  (Caring, Respect, Appreciation and Praise)  Why?  Because C.R.A.P. Works!

Are you concerned with the level of employee turnover in your organization?  If so, call me at 414-305-9626 or email me at jeff@humanassetmgt.com to find out how to Give Your Employees C.R.A.P.®, hear more about the C.R.A.P. philosophy AND find out how this philosophy can reduce employee turnover by 40-80%.