While at an event recently, this employee retention expert heard from a demoralized leader that his boss crucifies people whenever they make a mistake. This has significantly impacted the entire team. It has also made them scared to stick their necks out and to try to make things better. Because of this, the organization is almost at a standstill as nobody tries to improve things because they are afraid of the consequences if they fail.
The other thing this person told me is that it has gotten many people in the organization thinking about quitting. This creates a vibe in the organization that the organization is a sinking ship. Once this fear starts to circulate you have a recipe for disaster. Then, when people do start to quit, that fear deepens, and you can start a wholesale exodus from the organization. This employee recruitment expert has seen organizations come unraveled when this starts to occur. Once word gets out on the street, it becomes difficult to attract people AND headhunters will target that organization to poach people. When that happens, the organization is in deep poop!
If you are a leader of an organization that is reading this article, you need to take a good hard look at your behavior. It’s one thing to hold people accountable but crucifying them is totally different. When you correct behavior, it needs to be direct yet tactful. It should never humiliate or belittle the person. Are you doing it with Respect? Always ask yourself that question. If you suspect you are crucifying people for making mistakes, it’s time to make a change. The best leaders are willing to take a hard look at themselves to determine if you do this. If you aren’t willing to do this, you will place your organization in jeopardy. If you are a leader reading this, reach out to me and I will get you my checklist that will help you look at your behaviors and if they go against sound employee retention strategies.
Remember…Give Your Employees C.R.A.P.® (Caring, Respect, Appreciation, and Praise) Why? Because C.R.A.P. Works!