As much as I hate to say it, get used to it! It’s not going to change! The key to turning the corner is to change your philosophy and want the best for your employees but also expect the best from them. When I watched my two sons wrestle in high school, this employee retention expert was very impressed with their two coaches. They were able to do so. I believe that people, particularly young people, have to be coached. People can sometimes be their best without being coached, but not usually. That’s why sports teams have had coaches forever. Yet, as an employee retention speaker and employee retention trainer, I see organizations think that people are just “excellent” all by themselves.
My son’s coaches applied the C.R.A.P. Philosophy. (Caring, Respect, Appreciation, and Praise) and the wrestlers enjoyed wrestling for them. These coaches turned what had been a mediocre team into one of the top teams in the state. They worked with individual wrestlers and it built up the team as a result. They got excellence because the wrestlers knew the coaches wanted the best for them yet expected the best from them.
People need coaching to look at what they are doing right, what they need to work on, and to help motivate them. The organization that does this with its employees is going to have a workforce that is better trained and will stay longer. This is a must with young people. These “kids’ love being coached. They are used to it because of all the sports and other activities they have participated in while growing up. Because they are used to it, they need it. If they don’t get it, they will leave. It’s as simple as that. Building in coaching to your workplace should be part of your employee retention strategies.
Not only is coaching a key element in employee retentions strategies it is important in your enterprise as well. What a novel concept, train and coach your workers so they perform better on the job! The benefit to the organization in improved quality, productivity, customer service, etc. is enormous. Let’s stop being lazy, stubborn, cheap, or whatever it is that’s causing us not to coach people and realize, people, need to be coached to bring out the best in them!
Remember…Give Your Employees C.R.A.P.® (Caring, Respect, Appreciation, and Praise) Why? Because C.R.A.P. Works!