414-421-9626 jeff@jeffkortes.com

Just this past week, this employee retention speaker and employee retention expert was talking with a friend.  He mentioned that his daughter had decided to leave the workforce to become a stay-at-home mom.  She works for a large organization and has risen through the ranks over the past 15 years and is in a very responsible position.  She loves her job but due to family circumstances decided it was time to be a stay-at-home mom.  Her boss and the local HR Manager accepted her resignation.  This is where it gets interesting!

Apparently, someone higher in the chain of command heard about the situation.  This senior-level person picked up the phone and asked if the location had done anything to try to keep my friend’s daughter.  The answer came back that “no…they hadn’t.”  At that point, the s**t hit the fan.  The senior-level person explained to the location people that this was an outstanding, long-service employee and the goal of the organization was to retain people like that.  The senior-level person told them to, “find a way” to make it work!

This is the sort of approach that organizations need to have.  Having worked with many organizations, I’ve seen them sit on their hands while good people leave and don’t do an intervention.  Interventions should be a part of your employee retention strategies.  What amazes this recruitment expert is the lack of drive and creativity to try to stop people from leaving when they submit a resignation letter.

When challenged, the local people got creative and found a way.  My friend’s daughter changed her decision based on the ideas that were generated and she will remain with the organization.  Instead of losing good people, organizations need to listen to why a person is quitting and look at what might be done to keep them.  It’s time for organizations to find a way!

Remember…Give Your Employees C.R.A.P.®  (Caring, Respect, Appreciation, and Praise)  Why?  Because C.R.A.P. Works!

Are you concerned with the level of employee turnover in your organization?  If so, call me at 414-421-9626 or email me at jeff@humanassetmgt.com to find out how to Give Your Employees C.R.A.P.®, hear more about the C.R.A.P. philosophy, AND find out how this philosophy can reduce employee turnover by 40-80%.