This employee retention expert and employee retention speaker got a call about a week ago from a former student who I’d had in class more than 15 years ago. He and I have stayed in touch over the years and I have followed his career as he has progressed into the C-Suite. Often, this employee recruitment expert has used him as a sounding board on a variety of topics because of his perspective as a senior-level operation executive. Out of the blue, I received a call from him the other day.
When this employee retention author called him back, he picked up the phone and immediately told me he was retiring and his last day was today! He is only 62 years old with lots of energy so I was a bit surprised because he seemed to be the type that would keep working for a long period of time. That all started to change about a year ago when he got a new boss. The new boss is one of those people that seems to ignore his ideas and when asked for permission to make some changes his new boss is completely unresponsive. This boss tells my former student that they will get back to him with an answer and then never does. My student is a doer, and the frustration has been building for the past year. He’d finally had enough and threw in the towel.
Now, this organization is losing years of wisdom because of an unresponsive boss. When I hear leaders say people are not responsible and aren’t loyal, it always makes me question how receptive to new ideas that leader is. I work with tons of people of all ages and I have never experienced that. Maybe, I’m just lucky. Or maybe I get people involved and get them excited about working. I’m convinced people want to be loyal and to be involved. It’s time organizations look at how they are approaching their people. Maybe, just maybe it’s how they are approaching their people. In many cases, organizations are killing employee loyalty and driving disengagement.
In this case, we have a guy in the C-Suite who is a driver and his boss has just killed that driver in him. So, he decides that it’s time to hang it up…even if he doesn’t want to. The wisdom that will be lost is phenomenal…all because of an unresponsive boss!
Remember…Give Your Employees C.R.A.P.® (Caring, Respect, Appreciation, and Praise) Why? Because C.R.A.P. Works!
Are you concerned with the level of employee turnover in your organization? If so, call me at 414-421-9626 or email me at email@example.com to find out how my proprietary process can reduce employee turnover by 40-80%.