414-421-9626 jeff@jeffkortes.com

Earlier this week as this employee retention speaker and employee retention expert was on the road conducting workshops for a client in Iowa, I went to dinner and, like usual, I sat at the bar because it is the best way to engage in conversations with a variety of people.  This week was no exception.  I went to dinner early so it was dead at the bar.  I ordered dinner and started talking with the bartender.  The bartender had only been there a month and told me the bartending job was their part-time job.  They work full-time at a major employer in the area and this job is so they can save money for a house.  To me, this is the type of person you want working for you.  Diligent.  Hard Working.  Has goals!

As the conversation continued, they mentioned they have been with the major employer for 7 years…so this is NOT a job hopper.  However, they are currently looking for a new full-time job.  Why? Their boss regularly violates the C.R.AP. Philosophy (Caring, Respect, Appreciation, and Praise).  The bartender mentioned that when they make a mistake, their boss always corrects them in public.  It is embarrassing and degrading.  Part of the C.R.A.P. Philosophy is to correct people when they make mistakes…not ignore it and let the mistakes slide.  However, this supervisor is not applying the “R” approach.  What the supervisor is doing is clearly disrespectful by correcting in public.

Often this employee recruitment expert will see bosses that are REAL jerks who blatantly disrespect people.  In this case, I suspect the supervisor doesn’t even know they are subtly disrespecting the person.  Finally, this employee is fed up.  They have reached the threshold where enough is enough and have started looking.  At this point, the person is gone!  It’s only a matter of time.

If you are a leader of people reading this, you need to look at your behavior to see if you are doing any of these minor things that are disrespectful.  Are you snarky?  Do you get sarcastic when you are tired and let it come out?  Do you correct people in public?  In order to avoid the issue this leader has created…take a good hard look at your behavior or the behavior of leaders who report to you.  If you notice this going on…. Put a stop to it so it doesn’t build like in this particular case.  If you don’t, you may lose some long-term people because they are tired of being disrespected!

Are you concerned about the employee turnover you are experiencing?  If so, email me at jeff@humanassetmgt.com to find out how I can help you lower your employee turnover by 40-80%.