Ah.. Where’s the Bathroom?
Recently, I met a person who had just started a role in a new organization that’s huge in size. They have over 5000 people employed at this facility. You would think in a large organization like this, the onboarding process would be very buttoned-down and...
They Leave Me Alone
This particular hotel had impeccable service and all the people who worked there were friendly, engaging, and very good at what they do. In fact, in all my travels this was probably in the top two hotels I have ever stayed at in North America. This employee...
I Just Couldn’t Abandon My People
Your initial response probably is, “So what…bosses quit all the time and go to other organizations.” Then she went on to explain to this employee retention speaker and employee retention trainer that her boss had been miserable for about 18 months but hung in there. ...
Develop Patience
This employee retention speaker and employee retention expert has always struggled with patience when driving but I am working on it. That being said, I noticed how incredibly impatient other drivers are when I was coming home from a breakfast meeting. Then I...Connect with Jeff
