414-421-9626 jeff@jeffkortes.com

Employee Retention Training

C.R.A.P. Leadership® Works!

Some people say, “It’s not the message, it’s the delivery.”

Jeff Kortes, employee retention speaker and trainer, believes it’s both. Using the principles of C.R.A.P. Leadership®, he’s trained thousands of supervisors and managers in employee retention, recruitment and leadership.

Tapping into his 25+ years’ experience in HR and business, Jeff delivers down-to-earth employee retention training that’s long on substance and short on buzzwords.

Do you want greater employee engagement and retention? Jeff’s C.R.A.P. Leadership® System and Execution Focused Leadership® System will guide your first-line supervisors and managers to give employees exactly what they need and want: more C.R.A.P. Properly implemented, the results are nothing to swear about.

Jeff’s 1 ½-2 hour practical modules cover key leadership skills critical to engaging and retaining your workforce. Choose from the menu of topics below, or ask him to customize a program to your needs!

Have questions regarding Jeff’s training classes?

C.R.A.P. Leadership®

Choose from 10 focused Employee Retention and Leadership Training classes led by employee retention trainer Jeff Kortes!

The Essence of Leadership

If you don’t know what it is to be a leader … how will you ever lead effectively?

Motivation and Praise

Understand what makes your people tick, so you can provide the C.R.A.P. they need to thrive.

Communication and Listening

Communicate effectively, listen to understand – and, all along, show your people you respect them.

Walking the Floor … whether you have a plant floor or cubes!

Stretch your legs. Take a walk. Enhance “face time” with workers, so you can give them C.R.A.P. (and address issues proactively).

Performance Management/Appraisal

The C.R.A.P approach takes the dread out of performance appraisal, and uses ongoing performance management to drive better results.


Understand how to hire for fit, and identify top talent for your organization. 

Discipline and Termination

Change behavior using C.R.A.P. as the foundation. Turn discipline into a constructive event. Yes, it’s possible.

Planning and Goal Setting

Develop a road map for success … personally and professionally.


Create a systematic decision-making process that reaches the best possible decision every time.

Dealing with Employee Baggage

Recognize the quicksand and avoid it … while still dealing with “people issues” in a caring, positive manner.

What Jeff’s Clients are Saying

Maureen Scheitz, SPHR

Vice President of Human Resources, Acres Group

“Thank you again for your amazing presentation, ‘Give Your Employees C.R.A.P. & 7 Other Secrets to Employee Retention.’ The positive response to your training is testimony to your skill and expertise as a dynamic speaker who has the rare ability to relate and connect to all levels of management. The core of your employee retention training, while based on common concepts, tied together ideas in a manner that brought clarity and a new perspective to everyday values like communication, trust, and respect. Your use of relatable examples and clever acronyms not only kept the audience engaged but cemented the key ideas that were being discussed.”

Samantha Mendenhall

Sr. Director, Human Resources
PCI Pharma Services

“We just completed our 5th training module with you and as always it has been a great success. Your approach really works with our leadership group and delivers the messages they need to hear in a simple way they all can understand. For some of our more experienced leaders your materials are great refreshers that everyone needs to be reminded of from time to time.
When we started working together we were focused on employee retention which for some areas of our business has been reduced by 50%. That has helped our leaders from having to stretch our current employees thin filing in the gaps which in turn has allowed them to focus more on developing their current employees and giving them more C.R.A.P. We love your flexibility of making each training unique to PCI and dealing with concerns we have at the time.
Leaders continue to talk C.R.A.P and use the tools you have given them and we can see the impact it has had at our site. Thank you for your partnership and we look forward to having you back in the near future. “

Abby E. Zaffuto.

RRFA Convention Chair

“On behalf of the Roto-Rooter Franchisee Association, I would like to thank you for speaking at our 43rd Annual Conference and Exposition last week in Orlando, Florida. The feedback from membership was overwhelmingly positive. Everyone enjoyed your
presentation, ‘Give Your Employees C.R.A.P … The Success Formula for Building Employee Loyalty.’ The topic was relevant, the content was useful, and the delivery was perfect. It was the ideal session to open our conference. It has been an absolute pleasure to work with you. I hope to continue your relationship with the RRFA as I am looking forward to hearing you speak again!”

Don’t see the training topic you need? Contact Jeff TODAY!

Contact Info


Human Asset Mgmt LLC
P.O. Box 320294
Franklin, WI

Proud Member of


Questions? Message Jeff!